Dos and Don'ts while trading and investing
SEBI and stock exchanges are continuously working to strengthen transparency and investor protection in Indian markets. As a SEBI-compliant firm, Geojit is committed to your financial well-being and investor education. Please always keep in mind the following consolidated guidelines. Your awareness is your strongest safeguard.
DO’S - Best Practices
Protect Your Account Credentials- Keep your My Geojit/Flip login, passwords, and OTPs strictly confidential; never share them with anyone.
- Use a strong, unique password and update it periodically.
Keep KYC & Contact Details Updated- Notify us immediately of any change in address, bank details, email ID, or mobile number.
Follow Proper Order & Documentation Protocols- Give clear and specific instructions when placing phone orders.
- Submit written/explicit order instructions through order slips at branches.
- Read the Risk Disclosure Document (RDD) and all terms & conditions carefully before signing.
Verify, Monitor & Report Promptly- Report non-receipt of contract notes within 24 hours of any transaction.
- Regularly verify trading & demat balances via official Geojit email IDs (digsign / customer statements / info / client communicate / riskdepartment@geojit.com).
- Verify weekly statements of funds & securities sent through customerstatements@geojit.com
Report any discrepancies to us within 7 days.
- Cross-check daily trade alerts, weekly funds and securities balances from exchanges, Depository messages, and periodic statements (CAS). Report discrepancies immediately to grievances@geojit.com
- Settle Running Accounts Periodically
- Request account settlement every 30 or 90 days, as applicable.
Retain All Records & Avail Nomination- Preserve signed documents, account statements, contract notes, and payment receipts.
- Nominate beneficiaries for all investments; multiple nominations are permitted in demat accounts.
Transact Only Through Banking Channels- Make all payments through official banking channels. No cash payments under any circumstances.
- Understand all risk factors before trading in F&O, Margin, Currency, or Commodity segments.
File Disputes Through Official Channels- Submit written complaints to Geojit, the Stock Exchange, or SEBI SCORES (scores.sebi.gov.in).
DON’TS - Risks to Avoid
Never Share Credentials, Strategies, or Positions- Do not share your login credentials, OTPs, passwords, trading strategies, or open positions with anyone, including brokers or associates.
Reject Guaranteed Return Promises- No broker, employee, or associate is authorised to promise guaranteed or fixed returns under any circumstances.
Do Not Grant Unauthorised Trading Access- Never allow employees, authorised persons, or associates to trade on your behalf.
- Do not sign or hand over blank Order Slips or blank Delivery Instruction Slips (DIS) to anyone.
- Do not issue a general Power of Attorney; use only a specific, limited-purpose Power of Attorney if necessary.
Trust Only Official Written Communications- Do not accept or rely on transaction details, DP holding statements, or account statements provided unofficially by anyone.
- Refer only to communications from verified Geojit email IDs.
Deal Only With SEBI-Registered Entities- Always verify SEBI registration before engaging with any broker or intermediary.
- Never borrow money to invest.
Ignore Unsolicited Tips & Market Rumours- Do not act on or share unverified tips. Sharing such information is an illegal activity under securities law.
Avoid all Illegal & Unregulated Schemes- Do not engage in Dabba Trading, it is illegal and unregulated.
- Do not fall prey to Ponzi schemes, unregistered chit funds, or unauthorised investment/deposit schemes.
No Cash or Personal Cheque Payments- Never pay cash or issue cheques in the personal name of any employee, authorized person, or broker associate for any trading purposes.
